Terms & Conditions

(A) Mystery Dip

Terms & Conditions:

1.  Event Period: 28 July 2025 to 31 August 2025, organised by LYC Mall Sdn. Bhd. (“Organiser”).
2.  Minimum spending of RM 50 in a single receipt is required to be entitled to a Mystery Dip prize.
3.  Only official receipts from outlets at Plaza Low Yat, Low Yat Park, Federal Arcade, The Federal Kuala Lumpur and Hotel Capitol are accepted.
4.  All redemption/participation must be made on the same day of the date of purchase before 10pm. Any late redemption/participation will not be entertained. Eligible participants are advised to redeem soonest possible as the Mystery Dip prizes are on a first come, first served basis in view of the limited number of prizes.
5.  Official receipts along with purchased item(s) must be presented at the Plaza Low Yat information counter located at Ground Floor concourse area.
6.  The Organiser reserves the right to verify all receipts and purchase(s) made by eligible shoppers/participants before allowing them to draw.
7.  The Organiser reserves the right to reject any receipts which Do NOT follow or abide with the terms and conditions here instated without any prior notice.
8.  The Mystery Dip is capped at a maximum of one (1) participation per person per day.
9.  All prizes are given on “AS IS” basis without warranties of merchantability or fitness for any particular purposes. All respective warranties (if any) for the items concerned is from the manufacturer.
10.  All prizes are non-transferable, non-refundable, and cannot be exchanged for cash.
11.  Delivery service is not provided. Shoppers are fully responsible for collecting their respective prizes.
12.  By participating in the Mystery Dip, you will be deemed to have read, understood and agreed to be bound by these terms and conditions and any other requirements set out in any related promotional material and all amendments, additions, replacements, modifications, as may be made from time to time by the Organiser (as the case may be).
13.  The Organiser reserves the right to amend and change the Mystery Dip’s terms at its sole and absolute discretion, without prior notice.
14.  In the event of a dispute, the Organiser’s decision is final and binding.

(B) Merdeka Gift with Purchase (GWP)

Terms & Conditions:

1.  Redemption period: 28 July 2025 to 31 August 2025.
2.  Three (3) tiers of redemption include:
   i. Minimum spending of RM 500 to RM 999 in a single or two (2) combined receipts, will be entitled to a Tier 1 Merdeka Gift; or
   ii. Minimum spending of RM 1,000 to RM 4,999 in a single or two (2) combined receipts, will be entitled to a Tier 2 Merdeka Gift; or
   iii. Minimum spending of RM 5,000 and above in a single or two (2) combined receipts, will be entitled to a Tier 3 Merdeka Gift.
3.  Only official receipts from outlets at Plaza Low Yat, Low Yat Park, Federal Arcade, The Federal KL and Hotel Capitol are accepted.
4.  All redemption must be made on the same day of the date of purchase before 10pm. Any late redemption will not be entertained. Eligible shoppers are advised to redeem the said gift(s) soonest possible as the same is given on a first come, first served basis in view of the limited number of gifts.
5.  Official receipts along with purchased item(s) must be presented for redemption at Plaza Low Yat information counter located at Ground Floor concourse area.
6.  The Organiser reserves the right to verify all purchase(s) made by eligible shoppers before giving the gift(s) to them.
7.  The Organiser reserves the right to reject any receipts which Do NOT follow or abide with the terms and conditions herein stated without any prior notice.
8.  The redemption is capped at a maximum of one (1) redemption per person per day.
9.  All prizes are given on “AS IS” basis without warranties of merchantability or fitness for any particular purposes. All respective warranties (if any) for the items concerned is from the manufacturer.
10.  All prizes are non-refundable and cannot be exchanged for cash.
11.  Delivery service is not provided. Shoppers are fully responsible for collecting their gifts.
12.  By participating in the redemption, you will be deemed to have read, understood and agreed to be bound by these terms and conditions and any other requirements set out in any related promotional material and all amendments, additions, replacements, modifications, as may be made from time to time by the Organiser (as the case may be).
13.  The Organiser reserves the right to amend and change the redemption’s terms, mechanics and/or gift item(s) at its sole and absolute discretion, without prior notice.
14.  In the event of a dispute, the Organiser’s decision is final and binding.

For more information or enquiries, please contact us via

Plaza Low Yat (LYC Mall Sdn Bhd):

Website: www.plazalowyat.com

Social Media: www.facebook.com/plazalowyat (Facebook Direct Message on Mondays to Fridays, 9:00am to 6:00pm).

Telephone No.: 03-2148 3651 (Marketing Department)

E-mail: events@plazalowyat.com